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The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world / C. Britt Beemer, Robert L. Shook.
Material type:
TextNew York : McGraw-Hill Professional, c2009Description: xvii,332p. ; 24cmISBN: - 9780071603652 (hbk.).
- HF 5415.5 .B4325 2009
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Halal Development Corporation Library Open Shelves | Non-fiction | HF 5415.5 .B4325 2009 (Browse shelf(Opens below)) | Available | HDC 0000475 |
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| HF 5415.32 .H69 2008 Consumer behavior / | HF5415.33.I73 I85 2015 Islamic Perspectives on Marketing and Consumer Behavior : Planning, Implementation and Control / | HF 5415.335 .F67 2007 The satisfied customer : winners and losers in the battle for buyer preference / | HF 5415.5 .B4325 2009 The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world / | HF 5415.5 .G672 2009 Strategic customer services : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / | HF 5415.5 .K43 1990 Customers run your company : they pay the bills / | HF 5415.5 .R439 2006 The ultimate question : driving good profits and true growth / |
Includes bibliographical references (p. 303-322) and index.
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