| 000 | 00917nam a22002531u 4500 | ||
|---|---|---|---|
| 001 | 04762 | ||
| 003 | HDC | ||
| 007 | cr bn ---aaaaa | ||
| 008 | 210117p9999 fo d 00 engg | ||
| 040 | _aHDC | ||
| 100 |
_aYap, Sheau Fen _eauthor _94995 |
||
| 245 | 0 |
_aSERVICE QUALITY AND CUSTOMER SATISFACTION: ANTECEDENTS OF CUSTOMER'S RE-PATRONAGE INTENTIONS / by _cYap Sheau Fen |
|
| 260 |
_a[no place] : _b [publisher not identified] , _c [no year] |
||
| 300 | _a 1 online resource (15 pages) | ||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 650 |
_aCustomer Satisfaction _9551 |
||
| 650 |
_aService Quality _9477 |
||
| 856 | _zRequest full-text at [email protected] | ||
| 942 | _2lcc | ||
| 942 | _cAR | ||
| 942 | _kJART 001226 | ||
| 999 |
_c2087 _d2087 |
||