How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent / Dave Anderson.
Material type:
TextHoboken, N.J. : Wiley, c2007Description: xxvi,159p. ; 23cmISBN: - 9780470045473 (hbk.).
- HF 5438.25 .A5213 2007
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Book | Halal Development Corporation Library Open Shelves | Non-fiction | HF 5438.25 .A5213 2007 (Browse shelf(Opens below)) | Available | HDC 0000479 |
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| HF 5415.5 .R439 2006 The ultimate question : driving good profits and true growth / | HF 5415.55 .M34 2005 What customers really want : how to bridge the gap between what your organization offers and what your clients crave / | HF 5415.55 .W55 2007 151 quick ideas to get new customers / | HF 5438.25 .A5213 2007 How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent / | HF5438.4 .P36 2012 Sales and distribution management / | HF5475.I74 L56 2012 Marketing halal : creating new economy, new wealth / | HF5475 .I74 T46 2011 Islamic branding and marketing : creating a global islamic business / |
Includes bibliographical references (p. 159).
"Understand the ten truths about SOBs! -- Toughen up, sharpen up, grow up & go up! -- Don�t just be better, be different! -- Take the fight out of the sales process! -- How to face and finesse the SOB "quadruple threat"! -- Shovel the piles while they�re small! -- Create a cult! -- Create urgency to buy today! -- Learn to read an SOB�s mind -- Be prepared to walk away!."
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